As soon as you place your order, our operations team will reach out to you within 2 business days to confirm your delivery day/time & answer any questions you may have! You will also be asked to verify your identity with valid photo identification.
A team member will reach out to you prior to the end of your subscription term to return, swap, buy-out, or renew.
If you wish to continue with your subscription, please let us know and we will renew you on a new subscription term. Please note that your existing payments towards your furniture will not carry over in a renewal.
If you wish to buy-out with your existing payments contributing to your buy-out amount, you must notify us prior to your original subscription ending.
White-glove delivery is free with every order! Each subscription comes with one free pick-up, additional pick-ups will be subject to a $199 pick-up fee.
Please note that every order requires a minimum spend:
Additional delivery charges may apply if you live outside the major cities we serve.