We want to grow and evolve with you. Flexibility is an integral concept for Plenish, and we want you to be able to live with quality pieces that you love, without the commitment.

Join Plenish and choose from a wide selection of finely crafted, contemporary furniture pieces for your home. Your pieces will be delivered and assembled at a convenient time for you. Swap or return any items that you feel aren’t working for you, or convert monthly payments for your item(s) into a buyout plan.

We work with Canadian furniture companies that are known to provide stylish, yet practice furnishing solutions for its customers.

If there is a product or brand in mind you would like to see us carry, shoot us a message at [email protected]

We know flexibility is important to you. We currently offer four rental options: 1, 3, 6 or 12 months. Depending on your rental needs, you can select the term that makes the most sense for your circumstance.
For stagers or short-term renters, we would recommend our 1 or 3 month plan which provides the greatest flexibility. For longer term rentals, our 6 or 12 month plans offer the lowest monthly fees.

For 12 month terms, we require a $75 minimum monthly spend. If you choose to buy-out, 70% of your payments in this plan will go towards your ownership of those items.

For 6 month terms, we require a $150 minimum monthly spend. If you choose to buy-out, 70% of your payments in this plan will go towards your ownership of those items.

For 3 month terms, we require a $375 minimum monthly spend. If you choose to buy-out, 100% of your payments in this plan will go towards your ownership of those items.

For 1 month term, we require a $600 minimum monthly spend. If you choose to buy-out, 100% of your payments in this plan will go towards your ownership of those items.

If you are below the minimum threshold, a $199 one-time fee would apply. This will include one free delivery, assembly, and pick-up for your order.

If you are below the minimum threshold, please contact us with your order. A $199 fee would apply and will include one free delivery, assembly, and pick-up for your order.

If you wish to swap your item(s), please submit your request to [email protected]. Our team will work with you to coordinate a convenient day and time that works to simultaneously drop off your new item and pick up your exchange.

• You may choose to swap anytime for a $199 delivery fee.
• The added item(s) will begin on a new subscription term starting the date of delivery.

Did you find a piece that you can’t live without? Great news! You may choose to buy-out at any time, all monthly furniture payments can go towards the final buy-out cost of the item(s).

For 12 month terms, 70% of your payments in this plan will go towards ownership.

For 6 month terms, 70% of your payments in this plan will go towards ownership.

For 3 month terms, 100% of your payments in this plan will go towards ownership.

For 1 month term, 100% of your payments in this plan will go towards ownership.

Exceptions apply:
• If items are swapped, previous payments do not carry over to the swapped items
• If items are returned, previous payments do not carry over to the repeat rental in the future
• Payment amount(s) is applicable only for the buyout of the item(s) the payments were made towards. Monthly payment amounts cannot be transferred to other items in the subscription.

Schedule a return with Plenish and we will take care of the rest. Pickups are free of charge with all subscriptions (excluding early returns). Exceptions may apply for orders that include swaps. Contact [email protected] for more information.

We suggest returning at the end of your minimum rental commitment to avoid an early termination fee. The early termination fee will be equal to 75% of the remaining months on your current subscription.

No problem. We understand circumstances can change!

Early termination fees are based on the total contract value of your subscription plan. The amount is calculated as 75% of the total minimum term commitment remaining on your plan. Contact [email protected] if you need to cancel your contract early.

No problem! Once you reach your minimum term commitment, let us know that you wish to continue on your existing subscription. However, please note that only payments made in your original subscription will carry over to a future buy-out. For example, if you wanted to extend your 12-month subscription for an additional 2-months, only payments made in your original 12-month subscription will be carried to your buy-out.

If you wish to renew your plan, please contact us at [email protected] and we can assist you with this transition. Please note that payments made in your original subscription will not carry over to your new subscription for buy-outs.

Only the fees paid towards a specific item will be carried over to the buy-out of that item. For swaps, fees paid towards another item will not be carried over to future items.

A team member will reach out to you prior to the end of your subscription term to return, swap, buy-out, or renew.

If you wish to continue with your subscription, please let us know and we will renew you on a new subscription term. Please note that your existing payments towards your furniture will not carry over in a renewal.

If you wish to buy-out with your existing payments contributing to your buy-out amount, you must notify us prior to your original subscription ending.

For all orders with items totaling a retail value over $10,000, a credit check or deposit may be required. A team member will reach out to you after your order to provide additional information.

We also require all new customers to do an identity verification check after the order is placed before the delivery is confirmed.

While most of our items are brand new, some have been gently used and are given a second life. All items are deep-cleaned and go through rigorous quality checks before arriving at your doorstep. Plenish only features items that are designed to last, and we stand by their quality of craftsmanship, so no matter what, we can guarantee it’ll be in mint condition.

We want to ensure you are 100% happy with your new furniture which is why we offer a 7-day happiness guarantee!

If you are not completely happy with your furniture, contact our team within 7 days of delivery and we’ll make it right. We’ll work with you to swap or return your products at no cost.

Is your couch actually just a luxurious dog bed? No problem – our Care and Condition team is able to remove fur, animal hair, and drool marks without issue, as well as cover up small scratches so that they look almost new. However, excessive bite marks and severe upholstery damage may incur a repair or replacement fee, which will be evaluated on a case by case basis.  

Need help choosing pet friendly options? We suggest choosing furniture in durable materials such as a leather sofa or a jute carpet, where it’s easy to clean and maintain, and scratches will be less noticeable. Also, adding decor such as pillows with removable covers or throws can easily be draped over sofas and, if spilled or chewed on, are much easier to throw in the washing machine. 

Get cozy with your Plenish items – treat them just as if they were your own. Eat, sleep, play, and let your pets use the furniture. Reasonable wear is expected, and we appreciate you respecting the pieces just as if you owned them.  

Damages beyond repair – Full retail price minus subscription fees paid to date

Plenish was founded to reduce consumption, waste and our overall impact on the environment. Sustainability and the concept of Cradle-to-Cradle is very close to our hearts. Any furniture items we receive that does not meet our high standards of “like-new” following our inspection, cleaning, and refurbishing process is donated to local charity. If and when there is an item that cannot be safely re-used, we work with artists, fabricators and other re-use facilities to repurpose or recycle the components and materials.

We are currently servicing major cities in Metro Vancouver and Greater Toronto Area. If you want to confirm whether or not your area is covered, please contact [email protected].

White-glove delivery is free with every order! Each subscription comes with one free pick-up, additional pick-ups will be subject to a $199 pick-up fee.

Please note that every order requires a minimum spend:

• 12 month term – $150 minimum monthly spend.
• 6 month term – $225 minimum monthly spend.
• 3 month term – $375 minimum monthly spend.
• 1 month term – $600 minimum monthly spend.

Additional delivery charges may apply if you live outside the major cities we serve.

Schedule a return with Plenish and we will take care of the rest. One pickup is included with each subscription. Contact [email protected] for more information.

Our Fast Delivery items can be delivered within 7 days. All other products can typically be delivered within 14 days, excluding backordered items. Once you have placed your order, and completed the verification process, our team will reach out within 48 hours to confirm your delivery date and time so we can ensure we’re setting up your home on a date that works for you! If you have any questions regarding delivery timelines, please reach out to us at [email protected].

During check out, you may enter your preferred delivery date and time. As soon as you place your order, our operations team will reach out to you within 2 business days to confirm your delivery day/time and answer any questions you may have! You will also be asked to verify your identity with valid photo identification.

In addition to delivery, our team will assemble and place all of the items in the room(s) of your choice. We anticipate completion within one hour, but this could always flex up or down based on the size of your order.

To ensure safety and efficiency:

• Please have a clear path in your home from the door to the room you want your furniture in.
• In that room, ensure that there is enough space for the team to assemble and place your furniture, as we won’t leave furniture items unassembled.
• If there is an elevator or loading dock to your building that needs to be reserved for deliveries, please ensure that you’ve coordinated these efforts with your Property Manager in advance.

Yes, you will need to be home to accept the delivery and ensure you’re happy with the items you’ve selected. We will require a signature on documents that confirm what items were delivered. 

• Wipe with a clean soft cloth and fluff cushions regularly to help maintain shape.
• Professional cleaning advised for heavy soiling.
• New, unwashed denim jeans may transfer dye onto lighter colored leathers, leaving permanent stains.
• Contact [email protected] if you need cleaning services

• Fabric – dry clean only.
• Fluff cushions regularly to help maintain shape.
• Keep out of direct sunlight, prolonged exposure will cause fabric to fade.
• Contact [email protected] if you need cleaning services

• Clean surface with a clean, wrung out cloth.
• Use of chemical cleaners is not advised.
• Contact [email protected] if you need cleaning services

Upon check-out, you will be asked to review and agree to the lease agreement which you may save to your computer during the check-out process. If you did not save the agreement and wish to access it after your order has been processed, you may contact [email protected] and we can retrieve the agreement for you.

We currently accept online payments in the form of Visa, American Express, and Mastercard. Our payment system is powered by Stripe, an industry leading online payment platform that is both quick and secure.